Terms and Conditions

Welcome to Bileomix and SWIPS! These Terms and Conditions outline the rules and regulations for the use of Bileomix Inc’s website (https://bileomix.com), as well as the purchase and use of our products, including the S’wipe Microbiome Test Kit and any related services. By accessing our website, placing an order, or using our products or services, you accept and agree to these Terms in full. If you do not agree, please do not continue to use our site or products.

Cookies

We use cookies to personalize your experience and help operate our website. By accessing our website, you agree to the use of required cookies. Cookies are small text files placed on your device, and are used for statistics, marketing, and site functionality. You may accept or decline optional cookies in your browser settings. Required cookies are essential and always active. Some third-party services (for example, video players) may also place cookies. Please see our Privacy Policy for more details.

Intellectual Property and License

Unless otherwise stated, Bileomix Inc. and/or its licensors own the intellectual property rights for all material on this website and related products. All rights are reserved. You may access content from our site for personal use only, subject to the restrictions in these Terms. You may not:

  • Copy, reproduce, republish, or redistribute content for commercial purposes
  • Sell, rent, or sub-license our material
  • Use our trademarks, logos, or artwork without prior written consent

User Content and Comments

Our website may offer areas where users can post comments or other content. You warrant that you own or control all rights to your content and that it does not violate any law or third-party rights. Comments must not be defamatory, offensive, indecent, or unlawful. You may not use the site to promote commercial activities, spam, or unlawful behavior. By posting content, you grant Bileomix Inc. a non-exclusive license to use, reproduce, edit, and authorize others to use your content in any form or media. We reserve the right to monitor, edit, or remove any content at our discretion.

Hyperlinking to Our Website

Certain organizations, such as government agencies, search engines, news media, and online directories, may link to our website without prior approval, provided the link is not misleading, does not falsely imply endorsement, and fits the linking site’s context. Other organizations, such as business associations, consumer groups, and professional firms, may request permission to link. To request approval, contact us with your organization details, URLs, and intended use. We reserve the right to approve or reject any link request at our sole discretion.

Approved organizations may link to our website by using our name, URL, or appropriate descriptions, but may not use our logo or branding without written agreement.

Content Liability and Third-Party Links

We are not responsible for content that appears on other websites linking to or referencing our site. You agree to defend and indemnify us against all claims arising from your website or misuse of our content. No links should appear on your website that may be interpreted as libelous, obscene, criminal, or infringe third-party rights.

Reservation of Rights and Link Removal

We reserve the right to request removal of any link to our site at any time. You agree to remove all links immediately upon request. We may amend these Terms and our linking policy at any time. By continuing to link to our website, you agree to be bound by and follow these Terms.

If you find any link on our website to be offensive, please contact us. We will consider removal requests but are not obligated to respond directly or remove any link.

Website Information and Availability

We strive to provide accurate, up-to-date information, but we do not guarantee completeness or accuracy. We are not responsible if our website is unavailable or if information is not kept current.

Product Use and Medical Disclaimer

Our products, including the S’wipe Microbiome Test Kit, are intended for personal, informational use only by adults 18 years and older. Test results are not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare provider with questions regarding your health. Never disregard or delay seeking professional medical advice because of information received from us.

Ordering, Payment, Shipping, and Returns

All orders are subject to acceptance and availability. Payment must be made at the time of ordering via the payment methods provided on our website; all payments are processed securely. We ship products to the address provided at purchase; shipping fees and estimated delivery times are shown during checkout. We are not responsible for shipping delays or errors caused by carriers. For international orders, customers are responsible for all applicable taxes, duties, and customs fees.

Due to the sensitive nature of our products, returns are not accepted once packaging is opened. If your product arrives damaged or defective, please contact our customer service within 14 days of delivery for a replacement or refund. Approved refunds will be issued to the original payment method within 30 days of receipt and inspection of the returned product.

Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information. We use industry-standard security measures to protect your data, but cannot guarantee absolute security of information transmitted electronically.

By submitting samples or using our services, you consent to the use of your de-identified data by Bileomix Inc. for improving our scientific models, developing products, and enhancing our services.

Disclaimers and Limitation of Liability

To the fullest extent permitted by law, all products, services, and content are provided “as is” without warranties of any kind. Bileomix Inc. and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, goodwill, or business interruption, resulting from your use or inability to use our website, products, or services. Nothing in these Terms limits liability for death, personal injury, or fraud where such liability cannot be excluded or limited under applicable law.

Governing Law

These Terms and Conditions are governed by the laws of the State of Connecticut, USA, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes are effective immediately upon posting on this page. Your continued use of the website or our products and services after any changes constitutes acceptance of the revised Terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Bileomix Inc.
400 Farmington Ave Unit R2832
Farmington, CT 06032
Email: info@bileomix.com
Phone: (860) 300-8287