Privacy Policy

This Privacy Policy applies to Bileomix Inc. and its services, including bileomix.com and SWIPS. By accessing our website or using our products and services (including the S’wipe Microbiome Test Kit), you agree to the practices described here. Bileomix Inc. is the data controller of your personal data.

We are committed to safeguarding your privacy and the security of your personal information. Please read this Privacy Policy carefully to understand what information we collect, why we collect it, how we use it, and your rights.

Information We Collect

Device and Usage Information

When you visit our website, we automatically collect information such as your web browser, IP address, time zone, device type, and certain cookies. As you browse, we may also collect data about the pages you view, the referring websites, search terms, and how you interact with the site. This “Device Information” helps us maintain and improve website security and performance.

Personal and Order Information

When you register, make a purchase, fill out forms, or contact us, we may collect your name, surname, shipping and billing address, email address, phone number, payment details, and other information necessary to fulfill your order or respond to your inquiry.

Health and Sample Information

When you use our microbiome test kits, you may provide stool samples and related health information for laboratory analysis. This can include data such as metabolite levels, SCFAs, and other gut health metrics. Test results are treated as sensitive personal information.

How We Use Your Information

  • To provide and fulfill services: Process orders, ship products, deliver results, and communicate with you about your account, order status, or requested support.
  • To improve our website and services: Analyze usage data to optimize site performance and user experience, and for research and product development (using only aggregated or de-identified data where possible).
  • For communications: Send you updates, marketing, and informational emails about our products and services (with an option to unsubscribe at any time).
  • For legal compliance and protection: Fulfill legal obligations, resolve disputes, and enforce our terms or policies.

Why Do We Process Your Data?

We process only the minimum user data necessary for legitimate business purposes—such as completing orders, providing results, and maintaining website security. Automatically collected data helps us detect potential abuse, prevent fraud, and gather statistical usage information. We do not use this information to identify individual users unless required for security, legal compliance, or with your explicit consent.

Your Rights and Choices

If you are a resident of the European Economic Area (EEA) or similar jurisdiction, you have certain rights under data protection law:

  • The right to be informed about how your data is used
  • The right to access and obtain a copy of your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request erasure (“right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability
  • Rights related to automated decision-making and profiling

To exercise your rights or for questions about your data, contact us using the details below. We may require verification of your identity before fulfilling your request.

If you are located outside the US, including Europe or Canada, please note your information may be processed or stored in jurisdictions that may not provide the same level of data protection as your home country. By using our services, you consent to such transfers as needed for service delivery and legal compliance.

How We Share Your Information

  • With service providers: We may share your information with trusted third-party partners who assist us with payment processing, shipping, laboratory testing, and website functionality. These providers are contractually obligated to use your data only for the purposes we specify and to protect its confidentiality.
  • With legal authorities: We may disclose information to comply with applicable laws, respond to legal requests, protect our rights or safety, investigate suspected fraud, or respond to government or law enforcement requests.
  • In business transfers: If Bileomix Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection.

Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission over the internet or wireless network can be guaranteed 100% secure. While we strive to protect your data, we cannot guarantee its absolute security and you provide information at your own risk.

Children’s Privacy

Our services and products are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete such data as soon as possible.

Links to Other Websites

Our website may contain links to external sites not operated or controlled by Bileomix Inc. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing personal information.

Legal Disclosure

We may disclose your information if required or permitted by law, in response to court orders, subpoenas, government requests, or to protect our rights, your safety, or the safety of others.

Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other reasons. Any changes are effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this page regularly. Your continued use of our services constitutes acceptance of the current version.

Contact Information

If you have questions, wish to exercise your rights, or have concerns regarding your personal information, please contact us:

Bileomix Inc.
400 Farmington Ave Unit R2832
Farmington, CT 06032
Email: info@bileomix.com
Phone: (860) 300-8287